Updated September 16, 2019
Ninja Kiwi is committed to making our games both fun and safe to use, and we are committed to international best practices regarding the collection and minimal use of both anonymous and personally identifiable information (PII), in ways that are fully compliant with international standards such as GDPR, COPPA, and the California Consumer Privacy Act. In general, our approach is to only collect anonymous data wherever possible and use as little PII as is necessary to provide the best games and services, and then only to use PII to make those games and services better, mainly through having an email address for communications with our support team.
If players contact Ninja Kiwi support via firstname.lastname@example.org for an issue with Red Reign, we do record the email so that we can reply to the support ticket when resolved. If players contact us for support through their Ninja Kiwi logins from other games at https://support.ninjakiwi.com, we do record the email, browser, and player id so that we can reply to the support ticket when resolved, in context with the player’s account history. For any Red Reign support tickets, any and all player information (email, browser information, and/or player id) is deleted once the ticket is closed.
Feel free to contact us about any questions regarding Ninja Kiwi, Red Reign, or our policies at email@example.com.
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